Last updated: 15th January 2026

Spora Mould Removal (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit spora.eco or use our services.

Information We Collect

We may collect personal information including:

• Name

• Phone number

• Email address

• Property address

• Information submitted via enquiry or quote forms

We may also collect technical information such as:

• IP address

• Browser type and device information

• Pages visited and time spent on the website

How We Use Your Information

We use your information to:

• Respond to enquiries and provide quotes

• Deliver mould inspection and removal services

• Communicate with you about appointments or services

• Improve our website and marketing effectiveness

• Comply with legal and regulatory obligations

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Analyse website traffic (Google Analytics)

• Measure advertising performance (Google Ads, Meta/Facebook Pixel)

• Improve user experience and marketing relevance

You can manage or withdraw your consent at any time via our Cookie Settings page.

Disclosure of Personal Information

We may share your personal information with:

• Third-party service providers who assist with website hosting, analytics, and marketing

• Contractors or technicians where required to deliver services

• Legal or regulatory authorities if required by law

We do not sell your personal information.

Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, or disclosure.

Access and Correction

You may request access to, or correction of, your personal information by contacting us using the details below.

Contact Us

If you have any questions about this Privacy Policy, please contact:

Spora Mould Removal
Email: info@spora.eco
Phone: 1300 201 497